Buying Guide
Important Information for First-Time Visitors
Thank you for visiting our store. As a specialist importer of vinyl records, we offer a broad catalogue of titles sourced from suppliers both within Australia and internationally. Please take a moment to read the following information to better understand how our ordering and fulfilment process works.
Stock Availability and Fulfilment
While we maintain a selection of stock in our Melbourne warehouse, not all items listed on our website are available for immediate dispatch. Many titles are sourced from our trusted network of partner warehouses, which include both domestic and overseas distributors.
If a product is displayed on our website, it means it is either:
- In stock at our Melbourne facility, or
- Readily available from one of our local or international supply partners
We process and place orders with these partners on a daily basis, and we receive frequent shipments containing hundreds of records to fulfil customer orders in a timely manner.
Understanding Product Availability
Each product listing includes a clear availability indicator located near the price. This will specify whether the item is in stock locally or requires importation. We encourage all customers to review this information carefully before completing a purchase, particularly if the order is time-sensitive.
Need Assistance?
Should you require clarification regarding the availability of a particular title or estimated delivery timeframes, our customer service team is available to assist. We are committed to ensuring your experience is smooth, transparent, and reliable.
